One of the most convenient things about the iPhone is that the download and installation of apps is completely automated -- you don't have to select a file location, create a folder name or choose your setup options.
If your smartphone refuses to download new apps, however, try troubleshooting your device to pinpoint the source of the problem. Confirm your iPhone is connected to a wireless or data connection. Open 'Settings' from the Home screen and then turn off 'Airplane Mode,' if applicable. If you're not in your home or office, or if you don't have access to a public hot spot, open the 'Cellular' menu and confirm Cellular Data is turned on.
If you are within range of an available wireless network, open the 'Wi-Fi' menu and make sure your device is connected to your local hot spot. If the signal bar for your network indicates a poor connection, try moving closer to your router or access point. If you paused an installation and then resumed it later, your session may have timed out.
Similarly, you may have entered your password incorrectly too many times, causing the App Store to halt all downloads. Posted on Mar 15, AM. As you are not currently able to choose None as a payment method, even for downloading free apps and updating existing ones, the following support article explains why that is the case:.
Nov 25, PM. Nov 12, AM. I'm afraid that no-one here can look into your billing issue to assist you directly. This is a user-based technical support community - you are not talking to Apple here. Page content loaded. Mar 15, AM. Click Get Info. Click the File tab. Look at Purchased by for the Apple ID. Tap Settings. Tap Screen Time.
Tap Content Restrictions. Tap Apps. Make sure Allow All Apps is checked. In the pop-up menu, tap Sign Out. Tap General. Tap About. Look for the Available line. That's how much free space you have.
When the slider appears at the top of the screen, move it from left to right. Let the iPhone turn off. Let go of the button and let the phone start up as normal.
To solve this problem, set your date and time to be automatically set by following these steps:. Tap Reset. Tap Reset All Settings. You may be asked to enter your passcode. If you are, do so. In the pop-up window, tap Reset All Settings. This prevents people from using too much data on a single download.
If the app you want to download is bigger than that, connect to Wi-Fi and try again. Make sure the phone isn't in Airplane Mode , which blocks all Wi-Fi and cellular network connections. Restart the App Store app. The bug in downloading the app may have to do with the App Store app. Quitting the App Store app may clear the bug. After you quit the app, re-open the App Store app and download the app again.
Pause and restart the app download. This tip works when the app download stalls. If an app icon appears on your home screen, but the download has slowed or stalled, tap the icon for the app you're attempting to install. This pauses the download. Wait a short time and then tap it again to resume the download.
Restart the iPhone. Sometimes you need to restart a device to get things working again. There may be a temporary glitch in the operating system or a software component. A restart usually resolves these issues. Check your Apple ID payment method. To download apps, you need to connect a payment method to your Apple ID, even if you're downloading a free app. If you do not have a payment method on file, or if your card is expired, you might not be able to download apps.
This can also lead to a Verification Required pop-up message. Adding a valid payment method may solve the problem. Sign out of the App Store and sign back in.
An iPhone that can't download apps may signify that something is wrong with your Apple ID. If the connection between your iPhone and the Apple App Store is disrupted, signing out and signing back in may fix it.
Go to Settings , tap your name at the top, and choose Sign Out at the bottom.
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