Darn I had another. I am having a similar problem. I am the Software Support person managing the Office installation. Then we have a shared template that I have setup for our workgroup templates. Now often when staff go to save their Word documents it asks them if they want to save changes to the global template which happens to be the one on the shared folder.
There is no normal. I don't know what to do. Someone, somehow, has saved that normal. If you try to change them and then resave the template you can't.
Besides the user template should be just that - for the user. Office Office Exchange Server. Not an IT pro? Sign in. United States English. Ask a question. How to Recreate the Normal.
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External Article Body. Locate the existing Normal. This will prevent the file from being used when MS Word starts up again. Once the file is renamed, launch the MS Word application and you will notice a new normal. Therefore, if Word gets to the point where various kinds of error messages begin to appear the easiest fix is to delete normal.
Of course you must realize that deleting this file will undo all your special settings and that they'll have to be reset. For most users this isn't a big deal because they probably didn't change all that many settings to begin with. However, anyone who makes lots of changes in default settings should think about making a backup of normal.
Typing normal. Also, the "Look In:" field should be set to your main hard drive usually Local Disk C: rather than to an individual folder, such as "My Documents. It's not uncommon to find multiple copies of normal.
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