Some of the same files now marked with an X were tranfered to my ipod and are stilll working. Please send an email to help real. I do not know I already uninstall and reinstall real player. Performing a clean uninstall and reinstall can help you resolve many issues, try uninstalling and reinstalling RealPlayer by following this link:.
I saw a comment earlier about the videos not converting. Are you guys still trying to figure it out? Converter used to work great. Now it asks me if I want to upgrade.
Click No Thanks and it takes me to a purchase screen and will do anything else. What gives???? I cant do anything now? However, try few work around steps for Internet Explorer to fix the issue:. Open Internet Explorer. Click on Tools. Go to Manage Add-ons. Disable Shockwave Flash Object.
Attempt to download. Now files should get downloaded and are playable. I have been having some troubles with RealPlayer that I simply cannot find a solution to. I recently updated RealPlayer.
Now, after downloading videos from YoutTube, it does not allow me to convert it. I wish to convert it to mp3, but every time I try, it says it failed to convert. It would mean so much to me if you could help me resolve this problem. What is the format of the video that you are trying to convert? Does it happen to all the videos? Try to play the video before trying to convert and check whether its playing or not?
I can help you with your inquiry, but I need more information regarding your issue. Could you please be more specific about the problem you are having? Please describe exactly what it is that you are trying to do and include any error messages that you may be experiencing. The more specific you are, the better I will be able to assist you.
Is there a fix for this problem? Error message? It happens to all the videos. I play all the videos before attempting to convert. Sorry for the inconvenience. Before converting the video to. It seems to load as the time scroll shows the length of the video and the time cursor moves across the screen. However, there is no video and no audio, just a blank screen. The same happens when trying to play in Quicktime Player. I have tried converting the mp4 using a third party convertor which results in video but no audio.
Once it is resolved you will be notified by our support team. Thanks Sarah. This is due to changes made at YouTube and we are working with them to resolve the issue.
Why is this?????? What is the format of the video, that you are trying to convert? What is the format of the original video? Error message if any.
Before I downloaded QuickTime I kept getting messages to upgrade. I just download regular YouTube Videos my assumption is that they are all the same file type. But does it matter if I download official music videos or videos uploaded by users? This is in response too my previous question about RealConverter not converting…. This is due to changes made at YouTube and we are aware of a compatibility issue that is preventing some. Essentially, the files that are being downloaded are not actually MP4s but a new streaming format that is being misidentified as MP4 and we are working with YouTube to resolve the issue.
Every time I go to convert a video it brings me an ad and theres no way to get out of it. Is this something new where I have to pay orrrr…. Whenever I download a video off of youtube and try to convert it to mp3 format to go to my itunes it always says fail to convert. YouTube and other sites have introduced a new streaming standard and we are working on an update to RealPlayer that will allow for this new format.
What is the format of the video that you are trying convert? Where did you download the video? What junk. Man no wonder companies like this struggle. Dear sirs madam , I am constantly having problems, after downloading a video from u tube through real player,.
I have never had this problem before, it just keeps doing it to every download I am downloading. It is a paid up software. Could you pleas come up with a suggestion. My best regards Bassile Anastasopoulos. YouTube and other sites have introduced a new streaming standard. We are working toward compatibility with this new format and expect to release a fix in mid-August.
In the meantime, you can try an interim fix provided in this link if you are using Internet Explorer :. Every time I try to convert a file it pops a window that says if I wanna go pro, when I close it the convert never starts any help?? Do you get any error message? Just updated the free realplayer and tried to convert mp4 to mp3. Otherwise there is no point to it.
Real player people I have followed all your advice given to the prior posts on this page and still no luck. Please fix the issue or I will no longer use your product. This is ridiculous. Let me inform you, YouTube and other sites have introduced a new streaming standard.
Essentially, the files that are being downloaded are not actually MP4s but a new streaming format that is being misidentified as MP4. After a few seconds a pop appears saying there was an error and all videos failed to convert. But that was with an older version of real player and not windows eight. It is irritating me to no end.. Hi, EVERY time i try and download something new, it downloads as a mp4 and my netbook wont play that, but it plays.
For the last few months, every video that I download with the real downloader wont convert them to MP3 each one gives the error failed to convert….. Some sites have introduced a new streaming standard. We are working on an update to RealPlayer that will allow for this new format.
We expect to release a fix with the next RealPlayer 16 build in late-August. RealPlayer is a cross-platform software product primarily used for the playing of streaming audio or video. RealPlayer is more than a multimedia player. In this article, TechiSky will only focus on the conversion features of RealPlayer. TechiSky will introduces the built-in RealPlayer Converter and guide you on how to use RealPlayer to convert video or audio ; as well as introduces an excellent alternative to RealPlayer converter to help you.
Though RealPlayer Converter can convert lots of videos and audios to many popular video, audio formats. After a few attempts, the video downloads completely. If you have additional questions, send an email to help real.
I have downloaded several videos from youtube successfully into my library. I wish to burn them onto a disc, but I get the message that Realplayer cannot burn to disc as they are MP4 format. How do I proceed? If so, let us know the exact error message. Hello, I have realplayer ver: I reinstalled realplayer also I have downloaded the file again from the website through realplayer. But still no luck. I dont know how to download music or burn CDS using real player cloud.
Can you please help me? What kind of music files do I download and how??? I tried burning a CD but only 5 out of songs would burn! Please send me step by step directions. Thank you! I currently have RealPlayer version Please refresh page and try again. Sorry you are unable to download videos! This issue will be resolved as early as possible.
When we have an update on the status of this issue, we will let you know. If you have additional questions, please send an email to help real.
Sorry you are facing issues with downloading videos. Note: Make sure you delete the RealPlayer folders as mentioned on the link before reinstalling RealPlayer.
How do I fix it. Thanks, Dave. Some sites have introduced a new streaming standard. The latest build of RealDownloader is designed to automatically convert videos to playable.
MP4 format at the end of the download. Hence, while downloading videos, you need to wait until the thumbnail of video gets loaded. After thumbnail gets loaded, video will be saved in. MP4 format. If you close RealDownloader window before it converts the video, it will get saved in. DASH format. For additional questions, please send an email to help real. This MP4 problem has rumbled on and on. I have the most up-to-date version.
It will download files and identifies them as MP4. It will not play most of them a very few will play — Realplayer just hangs doing nothing and requires Task Manager to kill it. How frustrating! Please send an email to help real. If you have RealPlayer Cloud or RealPlayer 16 and are in the US or Canada, running Windows 7 or 8 , you can download the new build at no charge by clicking the RealPlayer logo in the top left corner of the player, then clicking Check for Update and following the prompts to install the upgrade to RealPlayer version If you live outside of the US and Canada, rest assured we will be making this fix available for RealPlayer 16 worldwide in early Please note that after installing, you need to sign in on the RealPlayer free version to activate RealPlayer Plus.
I have latest real v17, and latest klite codec. Open RealPlayer. Click on RealPlayer logo. You will then be able to update your RealPlayer to the newest build.
Please note that you may need to re-enable the browser plug-in by following this link:. After that, try to re-download the. If the issue still persists, please send an email to help real. Do you receive any error message while playing the video?
Have you tried playing the video using any other player? If so, what happens with that player. I have the. Some files were. MP4 while tthe most others got. I have RP 16 ver If you additional question, please send an email to help real. I have tried to download new videos and also old ones which I know did once download.??? The following issues have been fixed in the new build of RealPlayer Cloud, released at 4pm Pacific time on Dec.
If you still prefer to install RealPlayer 16, make sure that you have uninstalled RealPlayer Cloud from your PC first using this link:. At this point the logo in the upper left corner should indicate RealPlayer Plus and the premium features should be available. When the installation is complete, launch the program and start converting your media file.
For this you would have to follow some very simple steps so you can achieve what you aim. You can click on the right corner of the video screen and choose "Download" while watching the video. Go to "Library" there you will find the downloaded video. From there click on the video so that more options appear. Further choose the Convert option. Then a pop-up window will appear from there you can choose the MP4 format. Here you are supposed to choose the destination of saving the file and click save to finish the process.
Soon when the conversion will be completed you will be notified. In this way you can convert any file into MP4 easily.
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